Shipping policy

Shipping Policy
Last updated: January 4, 2026

Processing Times

Please allow 1–3 business days (Monday to Friday) for us to process and ship your order.
All packages are shipped with a tracking number.
An express shipping option is available at checkout.

Transit Times

USA

Shipping Method

Delivery Time

Free Shipping

7–14 Business Days

Express Shipping

2–4 Business Days

 

Carriers We Use

  • USPS

  • UPS

  • DHL

  • FedEx

Order Tracking

You can track your order at:
🔗 Track Your Order 
Use your tracking number or order number for updates.

Important Notes

  • Delivery times are estimates and may vary due to customs, weather conditions, or courier delays.

  • Business days exclude weekends and public holidays.

  • All products are shipped from our warehouse in Asia.

Customer Service

For any questions or support:
📧 info@susans-sweaters.com